Contact us at firstname.lastname@example.org about anything at all, and we will find a way to help.
Return & Exchanges
What is your return policy?
We are offering store credit for returns and exchanges of garments in the US within 30 days of delivery. To initiate a return, email email@example.com. A prepaid label will be provided. All face mask, gloves, and medical gowns sales are final and non-refundable. We cannot accept returns due to sanitary reasons.
What is your exchange policy?
Full price items, unworn and unaltered garments with original tags attached can be exchanged for items of equal or lesser value within 30 days of delivery.
How long will it take to process my return?
You will receive a store credit within 1-2 business days after your return is received.
Expected delivery time
When will the pieces arrive?
We are working with the garment factory to complete production in February 2019. Our goal is to deliver your order by the end of March!
What are my shipping options?
We offer free express shipping on all US orders over $100. Orders typically ship out of our warehouse within 1-3 business days and arrive within 4-10 business days post shipment, shipped by USPS. You will receive a confirmation email when your order is shipped.
Do you ship outside of the US?
We offer international shipping for additional fees. Please contact firstname.lastname@example.org for more info.
What sizes do the clothes come in?
All of our clothes come in size XS, S, M, and L. See our fit guide here.
What are the care instructions for the pieces?
Garments can be washed cold and tumble dried low or hung to dry. Please do not dry clean these, as the cleaning chemicals may adversely affect the protective properties of the fabric. Garments can be ironed if needed. See additional care instructions here.
Do these garments substitute for a traditional lab coat?
AmorSui strongly advises that you follow proper personal protective equipment (PPE) policies even when wearing these garments. Our garments are designed to be comfortably worn with a regular lab coat, to provide an additional layer of protection.
I do not work in a laboratory setting, can I still wear AmorSui’s garments?
Yes, these garments are designed to be worn by more than just scientists! Their protective and durable nature can be useful in a number of other professional settings, and their unique style will be sure to command attention wherever you go!